Privacy Policy

Last Updated: [11/27/1015

Connecticut Scuba Academy ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit our school, enroll in our courses, or use our services located at https://courses.ctscuba.org/ (the "Site").

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. The Thinkific Platform

Our course and site are hosted by Thinkific Labs Inc. ("Thinkific"). They provide us with an online course-creation platform that enables us to sell our products and services to you.

Your data is stored through Thinkific’s data storage, databases, and the general Thinkific application. They store your data on a secure server behind a firewall. For more insight, you may also want to read Thinkific’s Terms of Service or Privacy Statement.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Information

When you register for a course, sign up for our newsletter, or contact us, we may ask you to provide us with certain personally identifiable information, including but not limited to:

• Identity Data: First name, last name, username, or similar identifier.

• Contact Data: Billing address, email address, and telephone number.

• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

Course Data

As you progress through our courses, we collect data regarding your participation, including:

• Course completion rates.

• Quiz scores and assignment submissions.

• Certificates of completion.

Usage Data

We (and Thinkific) may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and unique device identifiers.

3. How We Use Your Information

[Company Name] uses the collected data for various purposes:

• To provide and maintain our Service (granting you access to courses).

• To notify you about changes to our Service.

• To allow you to participate in interactive features of our Service (like community discussions).

• To provide customer support.

• To monitor the usage of our Service.

• To detect, prevent, and address technical issues.

• Marketing: To provide you with news, special offers, and general information about other goods, services, and events which we offer (only if you have opted in to receive such information).

4. Payment Information

We do not store your credit card details. Payment processing is handled by third-party payment processors (e.g., Stripe or PayPal).

When you make a purchase, your payment card information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to PCI-DSS standards, as managed by the PCI Security Standards Council.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

• Session Cookies: To operate our Service.

• Preference Cookies: To remember your preferences and various settings.

• Security Cookies: For security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service (e.g., staying logged in).

6. Sharing Your Data

We do not sell your personal data. However, we may share your information with:

• Service Providers: We may employ third-party companies (such as email marketing platforms like Mailchimp or ConvertKit) to facilitate our Service or to assist us in analyzing how our Service is used.

• Legal Requirements: We may disclose your Personal Data in good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of [Company Name], or protect the personal safety of users of the Service or the public.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

If you wish to exercise any of these rights, please get in touch with us using the information below.

9. Third-Party Links

Our Service may contain links to other sites that we do not operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy, please get in touch with us:

• By email: [email protected]

• By mail: 805 Sherman Avenue, Hamden, CT, 06514